Wednesday, December 31, 2008

Agent: Melissa

Kristin L. of River Falls
Agent: Melissa
Date: October 2009
Loved the resort, RIU sante fe in Cabo!
Very friendly people, relaxing and could also go out if we wanted too.
We had helpful tips from our agent and felt very comfortable!
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Toni G. of Bloomington, MN
Agent: Melissa
Date: October 2008
Melissa was an asset in helping us plan the destination wedding. She was able to get all the guests the best rates for flights at the times that worked for them. She was a great go to person when our daughter and myself had questions on the whole planning of this event. If Melissa did not have an immediate answer she took the time to get an answer and was timely in her responses. Melissa was a travel professional as well as wedding planner.

All thirty six people had a great time, loved the hotel, loved the Mexican people and are ready for the next destination wedding!!
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Melanie M. of St Paul, MN
Agent: Melissa
Date: December 2007
Our travel agent made sure we got the best value for our money with the whole package (cruise, flight, and hotel). We were more than satisfied with our honeymoon and wish we could do it all over again! We missed our flight on our way home and our travel agent went above and beyond in helping us get reimbursed from the insurance company. For any vacation I take I will go through Suntime (Melissa) because she has my trust that my vacation will meet my expectations 100%.
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Dustin P. of River Falls, WI
Agent: Melissa
Date: September 2008
Planning a honeymoon was a lot harder than I thought. I was trying to do everything by myself. When things were not going well, I was still reluctant to work with a travel agent, figuring that it would be another expense that would take away from the money that was for the trip.

Boy was I mistaken!

Working with Melissa at Travel Leaders was a great help in planning the honeymoon. It took a lot of pressure off and was a great relief for me. Melissa was very eager and excited to help. She has a wealth of knowledge for various places, especially honeymoon locations.

After talking with Melissa about what we wanted and were looking for, she offered up many choices that I was then able to pick from based on our location preference, budget, etc...

Once the locations were narrowed down, Melissa did all of the work. She made all the calls, sent e-mails and worked with the location to get what we were looking for. Since the honeymoon destination was to be a surprise to my wife, Melissa kept all of the details hush hush.

Our honeymoon would not have been as wonderful as it was without the fantastic help of Melissa at Suntime Travel/Travel Leaders. She will help you every step of the way to make sure that your trip is the best that is can possibly be.
Thank you Melissa for helping us plan a wonderful and romantic honeymoon. We can't wait to book our next trip with you.
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Tara W. of River Falls, WI
Agent: Melissa
Date: June 2008
Our experience planning a destination wedding was both easy and fun with the help of Melissa and the Gran Porto Real resort in Playa del Carmen, Mexico.
Melissa was so helpful when it came to deciding on a resort and location-she was extremely well informed and very honest about all of our choices. She helped us to decide on a great resort and location that worked within our budget. She was very informative during the planning process and was very speedy when it came to answering questions or working to get answers from the wedding planner at the resort.
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Tuesday, December 30, 2008

Agent: Laurie

Gail S. of Rochester, MN
Agent: Laurie
Destination: Argentina
Date: October 2008

Was Consultant Helpful: Strongly Agree
Recommend Suntime Travel: Strongly Agree
Revisit Destination: Yes
Why: Much more to investigate, great weather, friendly people and affordable.
Additional Comments: and mail. great job Laurie
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Agent: Jody

Heidi A. of Pine Island, MN
Agent: Jody
Date: June 2009
Jody (Rochester location) did an absolutely amazing job helping us with our Advanced Dining Reservations at Disney World. She made the process so easy and relieved so much stress. Plus she helping with flight changes, seat assignments, etc. I can't thank her enough!
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Jason H. of Rochester, MN
Agent: Jody
Date: September 2008
We went to Jamaica in September/October, it was absolutely amazing! We loved every minute of it and have already talked about when we can go back.
I want to thank you again for all your help and recommendations. Our trip went smoothly and we were able to just sit back, relax, and enjoy the warm weather and the beach! Michelle and I would highly recommend Couples Swept Away to anyone who is interested. We had a great time with the various activities on the property and the food/drinks were excellent.
In addition, we tried deep sea fishing and had a blast! Everyone there was very nice and we felt completely at ease the entire time.
The only drawback from a long vacation, it takes three times as long to get caught up again! Thank you again for all your help, we appreciated it more than you know!
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Monday, December 8, 2008

Destination: San Diego, California

Debbie W. of Woodbury, MN
Destination: San Diego, California
Resort: Catamaran Resort Hotel and Spa on Mission Bay
Date: September 2008
The hotel, The Catamaran Resort, was just average. The grounds were beautiful and the rooms were ok. The service however was terrible. The people were not the friendliest and we had to pay for parking.... $18,00 a day to park in a ramp about a block away! It was ridiculous. Then when we found out the location of our rooms, of course, they were about a 10 minute walk from the front lobby, which was very hard for my mother. They were not willing to try to move the rooms for us, it was just like they completely didn't care to please the customer. So, next time if given the chance, I would not want to be put there. There were many other things that went wrong... our air conditioner was missing a part that directed the air a certain way, so all of our air went under the curtains.... they promised it would be fixed within hour, but it never got done in the entire four days.... We continued to call, but it just never got done. Finally on the last day of complaining they did send us a wine and fruit basket to apologize. So, at least they did make an attempt at the end, but by then, it was a little too late..... So, overall, the hotel wasn't the greatest experience.